IT Infrastructure Specialist
• Strong TCP/IP fundamentals
• Cisco networking expertise, including L2 switch management
• VOIP softphone and hardware deployment
• MS Windows Server, Windows 10/11 Pro administration
• Azure and Active Directory management
• Server backup and data retention processes
• JAMF Pro SAML implementation
• Tanium Cloud deployment and monitoring
• MS Office 365 setup and ongoing support
• BeyondTrust remote assistance
• Android and Apple mobile device management
• Efficient troubleshooting and problem resolution
• Asset management and inventory control
• Documentation and reporting systems
• MobileDuty on-call service integration